Privacy Policy

Last updated: January 27, 2026

1. Introduction

WimSuite ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service business management platform.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email, phone number, company name)
  • Customer and lead data you input into the system
  • Communication records (calls, emails, WhatsApp messages)
  • Payment and billing information
  • Job and service records

2.2 Automatically Collected Information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies

3. How We Use Your Information

  • Provide and maintain our service
  • Process your transactions and manage your account
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve our service
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure data centers with backup systems

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us at contact@wimsuite.com.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: